We may collect information that you voluntarily provide when you contact us, request a strategy discussion, inquire about our services, or otherwise interact with our website.

• Contact Information: Name, business email address, phone number, and WhatsApp contact details when you request a strategy call or submit an inquiry.
• Business Information: Company name, website/domain, industry, business requirements, Ideal Customer Profile (ICP), campaign preferences, and related information shared during discussions.
• Communication Information: Information you provide through email, WhatsApp, contact requests, or other business communications.
• Website Usage Information: Depending on the tools enabled on the website, technical information such as browser type, device information, approximate location, pages visited, and website interaction data may be collected.

Information collected by IndoReach may be used for legitimate business and service-related purposes, including:

• Delivering and improving our B2B lead generation, appointment setting, cold email, and LinkedIn outreach services.
• Understanding your business requirements and developing relevant outreach strategies.
• Communicating campaign updates, schedules, reports, proposals, and service-related information.
• Responding to inquiries and requests submitted through our website, email, or WhatsApp.
• Improving website functionality, user experience, service quality, and internal processes.
• Protecting our website, systems, users, and business operations against misuse or unauthorized activity.

IndoReach takes reasonable administrative and technical measures to protect information provided to us against unauthorized access, misuse, alteration, disclosure, or destruction.

Access to business and contact information is limited to individuals or service providers who reasonably require it for business operations or service delivery.

We may use trusted third-party platforms and service providers to operate our website, communicate with clients, manage campaigns, analyze website performance, or deliver our services.

Depending on the services being used, these providers may include categories such as:

• Website hosting and infrastructure providers.
• Analytics and website performance platforms.
• CRM and sales-management platforms.
• Email delivery and communication platforms.
• WhatsApp or other communication services.

Third-party providers may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of services they interact with.

If you voluntarily provide your email address, phone number, or WhatsApp contact information, we may use it to respond to your inquiry or communicate with you regarding requested services.

Where applicable, you may request that we stop sending non-essential marketing or promotional communications.

Communications transmitted through third-party platforms such as email or WhatsApp may also be subject to the privacy policies and security practices of those providers.

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with applicable obligations, and protecting our legitimate business interests.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or contractual requirements.

Depending on applicable law and your relationship with IndoReach, you may have rights relating to the personal information we hold about you.

• Request information about the personal data we may hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where applicable.
• Request restriction or object to certain forms of processing where applicable.
• Withdraw consent where processing is based on consent, subject to applicable limitations.

Requests can be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.

If you have questions, concerns, or requests regarding this Privacy Policy or the information we may hold about you, please contact IndoReach through our website.